The Coalition Advantage Coalitions give you a competitive advantage: You may be rolling out a new business initiative to an internal or external audience. A coalition of key stakeholders like a sales team or suppliers could make or break your new initiative. You may...

Growing Your Business? If you are moving to a new location, moving into a new market, or considering a business opportunity, you might need to understand the community, public officials, and the business climate in order to set yourself up for success. How can OTR...

CRISIS PLANNING NEEDED Just about every organization can face a crisis that threatens its reputation and therefore it's ability to succeed. True, not every organization needs the same level of planning, but that doesn't mean some organizations are just magically...

Thinking About Organizational Change? Communicating the change is just as important as the change itself if you want to realize the benefits of the change. WHY IT MATTERS: Organizational change can affect nearly every aspect of how an organization operates. And how...

PERCEPTION Customers have long shopped at Target for their “cheap-chic” products. Increasingly,they are frustrated about items missing on shelves, long checkout lines and products locked up to prevent theft. It’s not fun to shop there anymore one customer said. WHY IT...